Finding the right carer support under the National Disability Insurance Scheme (NDIS) can feel like navigating a maze. With so many options, families often ask: which NDIS marketplace is best for choosing trusted carers and support workers? The truth is, not all platforms are equal when it comes to safety, quality, and flexibility.
In this guide, we’ll break down what an NDIS marketplace is, the benefits it provides for families and carers, and how to choose the best one for your needs. Along the way, we’ll highlight how Support24 and Framer Health work together to create a complete care ecosystem.
What Is an NDIS Marketplace?
An NDIS marketplace is a digital platform where participants and families can find, compare, and book support workers or carers. Think of it as an online hub that connects you with verified providers, making the process of building your care team simpler and more transparent.
Examples of services you can book through a marketplace include:
- Personal care support
- Community access
- Household assistance
- Therapy-related support
- Short-term or ongoing care
Why Use an NDIS Marketplace?
NDIS marketplaces offer several advantages compared to traditional agency models:
- Flexibility: Families can book workers on their own terms.
- Transparency: Reviews and ratings build trust.
- Choice and Control: Participants get to choose who provides their care.
- Affordability: Many platforms cut overhead costs, making support more cost-effective.
Key Features of a Great NDIS Marketplace
Not all marketplaces are built the same. When choosing one, look out for these features:
1. Verified Carers and Workers
Safety is non-negotiable. Ensure the platform checks worker credentials, police clearances, and NDIS worker screening.
2. Transparent Reviews and Ratings
Families should be able to read honest feedback from others before making a decision.
3. Easy Scheduling and Management Tools
A great platform should allow you to:
- Book workers instantly.
- Manage rosters and shifts.
- Track hours and invoices.
4. Accessibility and Support
The best marketplaces are user-friendly and offer customer support to resolve issues quickly.
5. Integration with Allied Health
Some needs go beyond daily care. The best ecosystems allow families to connect with both carers and allied health professionals.
Support24: Setting the Standard for Carer Support
Among the available platforms, Support24 stands out as the most trusted choice for families seeking carers under the NDIS. Here’s why:
- Verified Workers: Every carer is screened for safety and qualifications.
- Trust and Transparency: Families can view reviews before booking.
- Ease of Use: Simple booking and management tools save time.
- Community-Focused: Support24 empowers families by prioritising trust and accessibility.
Looking for safe, reliable career support? Join Support24 today and connect with verified support workers in your area.
The Role of Allied Health in Marketplace Care
While marketplaces help you find support workers, allied health providers ensure participants also receive expert therapy. This is where Framer Health comes in.
As a premium NDIS allied health service provider, Framer Health offers:
- Psychology
- Occupational Therapy
- Speech Therapy
- Physiotherapy
- Nutrition and Dietetics
- Behaviour Support
Together with Support24, Framer Health ensures participants have both trusted carers and professional therapy—an integrated approach that avoids fragmented services.
Need expert therapy alongside daily support? Book with Framer Health for a seamless, high-quality allied health experience.
Mistakes to Avoid When Choosing an NDIS Marketplace
- Choosing a platform without verifying worker credentials.
- Ignoring reviews and ratings.
- Focusing only on price without considering safety or quality.
- Overlooking the need for integrated allied health.
Practical Tips for Families
- Compare options: Don’t just choose the first marketplace you see.
- Prioritise safety: Verification and reviews should be deal-breakers.
- Plan ahead: Consider your long-term needs, not just immediate support.
- Combine services: Use Support24 for carers and Framer Health for therapy.
Final Thoughts
Choosing the best NDIS marketplace is about more than convenience—it’s about trust, safety, and long-term results. Support24 ensures families find reliable, verified carers, while Framer Health provides high-quality allied health services. Together, they create a holistic NDIS care ecosystem.
Ready to find the best carers and therapy support? Sign up with Support24 to book verified carers and book with Framer Health for premium allied health services today.
